Customer Care
Returns, Exchanges & Lost Orders
Our top priority is to make sure you're 100% satisfied with your order. If you are not for any reason, please let us know. You may send back your order within 14 days of receipt, and we will issue you a full refund once we receive the order in its original condition. Shipping costs are non-refundable.
If your order gets lost or damaged in transit, or if the wrong item was shipped to you by accident, we will send a replacement free of charge using the original shipping method.
If you do not receive your order but the USPS claims that it was delivered properly, we will send a replacement but kindly ask that you cover the additional shipping cost.
Shipping Information
All orders are shipped in flat, sturdy mailers. Please allow up to 3-5 business days for us to pack and ship your order. We ship all orders from Los Angeles through USPS First Class Mail. Most packages will be delivered to you within 2-5 business days from our ship date. It could take up to 10 business days or more, depending on your location and the season. A tracking number will be provided to you and can be viewed on the USPS website. Packages are not insured unless you request insurance at the time of your purchase.
If you need expedited shipping, please select priority shipping at checkout.
Some "Fine Print" Stuff...
All artwork and designs belong to Yeppie Paper and should not be reproduced.
We do our very best to provide photos of our products that are as accurate as possible. However, due to the nature of everyone's computer monitors and smart phone displays being a little different, actual colors may vary slightly.
Yeppie Paper is required by law to charge appropriate sales tax for orders which ship to addresses within the state of California.
If you have any questions concerning our products, our shipping methods, or anything else that we have not addressed here, please don't hesitate to reach out to us. We'd love to hear from you!